Refund Policy
Your satisfaction is our top priority, and we strive to offer the best shopping experience. If you’re not fully satisfied with your purchase, please review our refund policy below:
๐ Return Window:
You may request a return within 14 days from the date of delivery.
โ Return Conditions:
- The item must be unused, unwashed, and in its original condition.
- All original tags and packaging must be included.
- A proof of purchase or order number must be provided.
๐ซ Non-Returnable Items:
- Used or washed items.
- Items purchased during clearance or final sale promotions (if applicable).
- Underwear or pajamas (for hygiene reasons).
๐ธ Refund Method:
- Refunds will be issued to the original payment method.
- It may take 5 to 10 business days for the refund to appear in your account, depending on your bank or payment provider.
๐ Shipping Costs:
- Return shipping costs are the customerโs responsibility unless the item is defective or sent by mistake.
Need help?
Contact us at tilliwear1@gmail.com or click on Contact us for questions related to refunds and returns.
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